Terms and Conditions of Sale

These general terms and conditions of sale apply to all purchases made on the BodyNove website, subject to any special conditions specified in the product descriptions.

BodyNove reserves the right to modify these terms and conditions at any time by publishing a new version on the website. The applicable terms and conditions are those in effect at the time of your order.

Product Information

  1. Essential Product Characteristics
    BodyNove offers the sale of clothing and accessories under the BodyNove brand.
    By placing an order, the customer acknowledges having read and accepted these terms and conditions of sale. Confirming your order implies acceptance of these terms.

  2. Products
    Only products listed on the website at the time of your visit are available for purchase. Our product offers are limited to the USA and Canada.

  3. Pricing
    Prices are listed in USD, inclusive of all taxes (VAT). Shipping fees will be communicated to the customer on the order summary before the order is placed.

    3.1. Product Discounts
    Discounts are calculated on the product's pre-tax price.

    3.2. Promotional Codes
    Promotional codes are applied to the product's total price, including taxes.

  4. Orders
    Products can be ordered directly through our website. Add items to your cart, validate your cart, log in to your account, or create one if necessary. Proceed to select "Shipping" and then "Payment" to complete your order. A confirmation email will be sent to your provided email address. Please verify your order details and total before confirming.

  5. Product Availability
    Product availability is updated regularly. If a product becomes unavailable after your order is placed, you will be notified via email. We will offer a refund or store credit.

  6. Shipping
    We deliver only within the USA and Canada. Orders are shipped to the address provided by the customer. We offer multiple shipping methods, including standard and express delivery options. Free shipping is available for orders over $59 before tax.

Delivery times are between 24 to 48 business hours after dispatch, depending on the chosen shipping method.

Upon delivery, customers must verify the condition of the products. Any delivery issues (missing, damaged items, or damaged packages) must be reported within 14 days of receipt.

  1. Payment Methods
    We accept payments via credit card (Visa, Mastercard) and PayPal. Online payments are secured with 3D Secure technology. A 3-installment payment option without fees is available through SCALAPAY.

  2. Right of Withdrawal
    In accordance with consumer protection laws, you have a 14-day right of withdrawal from the date of product receipt. No justification or penalty is required. Returned items must be in original condition, unworn, and with original packaging.

For orders under $59, a return fee of $8.90 will be deducted from your refund. For orders over $59, a prepaid return label will be provided. Products that have been worn or damaged are not eligible for return. Bodysuit must have clean, unworn soles. A $5 fee applies if the shoe box is taped.

  1. Warranty and Product Returns (Hidden Defects or Faults)
    BodyNove complies with legal warranty requirements. We will replace or refund products with defects at no additional cost.

  2. Refund Terms and Timing
    Refunds are processed to the original payment method within 14 days of receiving your return. Purchases made with gift cards will be credited back to the gift card.

  3. Customer Complaints
    For any complaints, please contact us at: sav.bodynove@gmail.com

  4. Intellectual Property
    All content (images, text, graphics) on our website is the exclusive property of BodyNove. Any reproduction or use without authorization is strictly prohibited.

  5. Liability
    BodyNove is not liable for external events beyond our control.

  6. Personal Data
    Certain personal data (name, address, email) is collected to process and deliver your order. Marketing emails and SMS may be sent unless you opt out. Personal data is handled in compliance with privacy laws. Customers have the right to access, correct, or delete their data by contacting sav.bodynove@gmail.com.

  7. Applicable Law and Jurisdiction
    In case of disputes, U.S. law applies. U.S. courts have exclusive jurisdiction. BodyNove will seek amicable solutions before any legal action.